Downloads
Update set history for ServiceNow Messenger with installation packages and sequential updates.
Installation Guide
New install: Use the Complete package option from the table below.
Upgrading: Use Sequential update packages to step through the upgrade (e.g., v1.0 → v1.1 → v1.2). Sequential updates depend on previous versions and should be applied in order.
Version History
| Version | Changes | Guides | Install Link |
|---|---|---|---|
| V1.0 | Original outbound messaging workflow spoke | View guide | Complete package: Download link |
| V1.1Latest | Adds inbound messaging capabilities | View guide | Sequential update (from V1.0): Download link Complete package: Download link |
Requirements
Functionality requires API Shift granting your account access and an account with one of our supported vendors:
- Sinch MessageMedia/Engage
- Spark eTXT
- One MultiTXT
- 2degrees Group Text
Next Steps
After downloading the update set:
- Follow the installation guide to import the update set
- Configure MessageMedia account authentication
- Start building SMS workflows